Privacy Policy
GDPR Compliant - Your privacy matters to us.
1. Introduction
This Privacy Policy explains how FindYourStable.com ("we", "us", "our") collects, uses, and protects your personal data when you use our Platform.
We are committed to protecting your privacy and handling your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Who We Are
FindYourStable.com is operated by BrandLeaders B.V., a company registered in the Netherlands.
Company: BrandLeaders B.V.
KVK Number: 82133484
BTW Number: NL862317277B01
Address: Amsterdam, Netherlands
Email: privacy@findyourstable.com
3. Data We Collect
We collect different types of data depending on how you interact with our Platform:
Account Information
- Name and email address
- Password (encrypted)
- Profile picture (optional)
- Phone number (optional)
- Business information (for stable owners)
Automatically Collected Data
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referral source
- Location data (country level)
Communication Data
- Messages sent through our platform
- Customer support inquiries
- Email correspondence
4. How We Use Your Data
We use your personal data for the following purposes:
- To provide and maintain our Platform services
- To process your subscription and payments
- To communicate with you about your account and listings
- To send marketing communications (with your consent)
- To improve our Platform and user experience
- To comply with legal obligations
- To detect and prevent fraud and abuse
5. Legal Basis for Processing
Under GDPR, we process your data based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Providing our services | Contract performance |
| Processing payments | Contract performance |
| Sending service updates | Legitimate interest |
| Marketing communications | Consent |
| Analytics and improvements | Legitimate interest |
| Legal compliance | Legal obligation |
| Fraud prevention | Legitimate interest |
7. Third-Party Services
We share data with trusted third parties to provide our services:
| Service | Purpose | Data Processed |
|---|---|---|
| Stripe | Payment processing | Name, email, payment details |
| AWS | Cloud hosting | All platform data |
| Google Analytics | Usage analytics | Anonymized browsing data |
| Meta (Facebook/Instagram) | Marketing | Advertising data |
| SendGrid | Email delivery | Email address, name |
8. Data Sharing
We may share your personal data in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations or court orders
- To protect our rights, privacy, safety, or property
- In connection with a merger or acquisition
We do not sell your personal data to third parties.
9. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations:
- Account data: Until you delete your account, plus 3 years
- Transaction data: 7 years (tax compliance)
- Communication data: 3 years
- Analytics data: 26 months
10. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of your data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restriction: Limit how we process your data
- Right to Portability: Receive your data in a portable format
- Right to Object: Object to certain processing activities
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@findyourstable.com.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
11. Security
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for all data in transit
- Encrypted storage for sensitive data
- Regular security audits and updates
- Access controls and authentication
- PCI-DSS compliant payment processing via Stripe
12. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of material changes via email or prominent notice on our Platform.
Your continued use of the Platform after changes become effective constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@findyourstable.com
Support: support@findyourstable.com
WhatsApp: +31 6 1234 5678
Address: BrandLeaders B.V., Amsterdam, Netherlands